COVID Policy

To Our Patients & Friends,

We are paying attention, looking ahead, and taking measures to protect our patients and staff. As a medical practice, specializing in aesthetic and wellness medicine, we have always had our patients’ health as a top priority. Given the COVID-19 situation, we have enhanced our already strict protocols to either meet or exceed the government directives and advice from local and world health officials.

Phase 5: A Summary of Our Updated Patient Procedures:

  • When you call to book your appointment, you will be pre-screened with health questions to ensure that you are healthy and able to be seen by our team.
  • If you or anyone you have been in contact with has tested positive for the coronavirus within 14 days of your appointment date, you must reschedule your appointment.
  • Please arrive ON TIME for your appointment.
  • You are no longer required to wear a mask, however it is strongly recommended that unvaccinated individuals continue to mask up.
  • Our support staff (front desk) will not be wearing masks, unless they choose to do so or a patient requests it.
  • Our clinical staff including providers will continue to wear masks during patient visits unless the patient has been vaccinated and is comfortable with the provider removing their mask for the duration of the service.
  • The retail area is currently unavailable for browsing. Let us know which skincare products or supplements you would like upon arrival and we will have them ready for you at check-out.
  • Practice social distancing and avoid coming to the front desk until you have been called up.
  • For those services requiring standard before and after photos, we request that you put your hair back and wear a headband (which will be provided) for the photos. If possible, please wear a black t-shirt to your appointment.

After your service you will be escorted to the reception area and asked to wait until you can be checked out. Please plan your time accordingly as the check-in and check-out process may take longer than usual due to these changes to continue keeping you and our staff safe.

IF YOU WOULD LIKE TO ORDER SUPPLEMENTS AND SKINCARE ONLINE TO SHIP DIRECT TO YOU, CLICK HERE.

THANK YOU in advance for your patience.

Your Team at FreshSkin Medical Spa & Wellness Center